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Terms of Service

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Terms & Condition

TERMS & CONDITIONS IN SHORT

By ordering any of our products, you agree to be bound by these terms & conditions. By placing an order at Eler Original you warrant that you are at least 18 years old or have your parent or guardians' permission to order at Eler Original. All personal information you provide us with or that we obtain will be handled by Eler Original as responsible for the personal information. Events outside Eler Original's control shall be considered force majeure. The price applicable is that set on the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. Card information is not stored.

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TERMS & CONDITIONS

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.


By placing an order at Eler Original, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Eler Original for the sale and supply of any products. None of these terms & conditions affects your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing and signed by Eler Original.

Eler Original does not take any responsibility if accidents occur involving Eler Original products and packaging. Customers are responsible for the products and packaging after the products and packaging leave Eler Original facilities.

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PRODUCTS

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 

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We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

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Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 


PERSONAL INFORMATION / PRIVACY POLICY

Regarding the GDPR (General Data Protection Regulation) requirements. All personal information you provide us with or that we obtain will be handled by Eler Original as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, and to provide offers and information on our catalogue to you. You give us permission by signing up on our website or placing an order to receive our emails and promotional offers. The information you provide is only available to Eler Original and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Eler Original to delete or correct the information held about you. By accepting Eler Original conditions, you agree to the above.

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FORCE OF MAJEURE

Events outside Eler Original's control, which are not reasonably foreseeable, shall be considered force majeure, meaning that Eler Original is released from Eler Original's obligations to fulfil contractual agreements. Examples of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. Force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, bans, etc.

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PAYMENT​

All products remain Eler Original's property until full payment is made. The price applicable is that set on the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have your parents' permission to buy from Eler Original.

All transfers conducted through Eler Original are handled and transacted through third-party dedicated gateways to guarantee your protection. Card information is not stored.

Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

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COOKIES

Eler Original uses cookies according to the new Electronic Communications Act, which came into force on 25 July

2003. A cookie is a small text file stored on your computer that contains information that helps the website identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

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The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Eler Original without trouble you need to have cookies enabled.

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The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Eler Original we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

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ADDITIONAL INFORMATION

Eler Original reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. In the event of when a product is sold out or faulty, Eler Original has the right to cancel the order and refund the product/products amount or the whole order if none of the items is available.

Fraudulent orders will be cancelled, refunded and a police report will be filed in any case of crime

Contact

Our Privacy Policy

Your Data is Secure

What type of information do you collect?​

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

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How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

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How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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